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Inbound Call Center Services
The Great Mile: Outclass Inbound Call Center Services!
Whether you want reliable clients or to build long-term friendly relationships, The Great Mile is the perfect place. We have extensive experience in this field in supporting small businesses to grow. So, we know the inbound call center services to the core!
This is why we come with the best and most professional agents who are always ready to help you with your issues whenever you call. Our team members deliver a 100% satisfaction rate to their customers, and most importantly, they deliver the best monthly transaction volume! So contact us for the inbound services!
What's Special We Have For You?
At Great Mill, we have more than 150 agents that make up our team. Our inbound call center services guarantee you the best quality agents to handle your business needs. The perks of The Great Mill inbound call services include:
Perfect Online Set-Up
We have a top-class online set-up to facilitate our customers with cloud-based solutions. We integrate the system with perfection to recognize every caller. With us, there will be no technical issues or missing call can happen. Our team takes into notice the nitty gritty of full set-up to save you from any fuss.
Countless Calls Facility
No restriction on the call quantity. The Great Mill promises to provide you with the facility of numberless calls to more than 50 locations without the issue of interruption. Here we mainly focus on the call flow to meet your needs for inbound call center services.
Availability 24/7
There is no chance of missing any opportunity or important meetings with us. We value our customers’ time, making the call exchange easier from any place and any time of the day with the computer or laptop.
Monitor Calls
The Greta Mill has a customized system to record or monitor every call to keep the stats and records of calls.
What Will You Get?
With our inbound call center services, you will have an easy way to connect with potential clients in a professional way. With us,
- There is a non-interrupting approach to the customers. You will have all the tools and basic information to provide your customer with top-notch support service.
- Prospect access to systems and instant set-ups to improve your conversions.
- Efficient call-handling systems to enhance your productivity and get real conversions.
- Call recording access and online monitoring facility to track your performance.
- All smart features and software integration facility.
How Do We work?
The Great Mills keeps it easy for you to approach clients through calls. Our process requires some steps to ring a bell!
- We fill in your details in the form to activate the account and start the set-up to run on a long race.
- Then, we maintain the set-up by creating lines and adding numbers. Following this, we sort out the switchboard and integrate it with the CRM.
- After this, dialing or receiving calls to give a boost to your business can start.
- Added above, we keep tracking the calls to have detailed statistics for good performance and growth.
Why Choose us?
Our inbound call centre agents are from the world’s best companies and professionals. Our agents cover all types of industries and domains like banking, financial services, e-commerce, e-learning, automotive, transportation & logistics, telecommunication & TV etc. Moreover, they are efficient in their duties. So shaking hands with them will be your best decision because of the following 4 reasons:
- We know how precious your valuable time is, so we do not waste a second and handle everything your business demands.
- We ensure that all our agents stay with you to provide you with the most efficient high quality inbound call center services.
- We are experts in handling customer queries and dealing with complaints.
- Our agents make sure to keep your brand reputable and not let you worry about gaining customer satisfaction and loyalty.
Who Are We?
The great mile is the ideal solution for businesses that need inbound call centre services.With efforts, we become efficient service providers who can manage the customer call or deal with them from start to finish by following up the complete process. Moreover, to stand firmly in this market, our team remain always available to manage any request or question that may arise from the opposite party. Having worked with many small organizations over the past decade, our professionals have considerable experience in this field. And this compel us to helped many others in becoming leaders in their market.
The simplicity of our service:
The Great Mill crew is ready to serve you 24/7/365 with an “always on” voice-activated set-up that will give you real-time monitoring and tracking experience.
Affordable And Reliable:
Connect with us as your inbound call centre outsourcing agency. We will help you by offering top quality, affordable and reliable call recording system that brings out the best in your employees and leads to the highest conversion rate. Call us to get the inbound call services.
Efficient Call-Handling System:
With The Great Mill inbound call centre services, you will get efficient support user-friendly and updated system. Our smart call handling system allows the staff members to focus on the core value of their business without distracting by non-critical calls. Moreover, our set-up is advanced, which has the ability to automatically categorize special calls into a specific section according to their key details. And we mainly allocate the agents according to their areas of expertise to save you from unwanted crises or situations.
Our Promise:
The Great Mill comes with a promise to speed up your calls and connections to customers with 24/7 coverage. We give 100% guaranteed live agent support and respond to all important inquiries from your customers within 3-5 minutes. You can also utilize our feature-rich customer service portal, which facilitates all-around customer support, including sales support and internal communication for your company. In addition, we make sure you have a clear approach to our inbound call center services with no demand for extra charges. So contact us for the quality service.